Frequently Asked Questions
Everything you need to know about your Rennora Beauty experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy on all unopened and unused beauty products. For hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are Rennora Beauty products cruelty-free?
Yes, we are committed to ethical beauty. All Rennora Beauty products are 100% cruelty-free and are never tested on animals.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Do you offer professional or bulk discounts?
Yes, we have a wholesale program for licensed professionals and retailers. Please contact our support team with your credentials to learn more about bulk pricing.